Privacy Policy

1. Introduction

Tomy Rivero Beauty Lab ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you book services or visit our Beauty Lab.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, phone number
• Visit Data: Service preferences, booking history, staff preferences
• Health Information: Allergies, sensitivities, or medical conditions relevant to your services
• Payment Information: Processed securely through our payment provider
• Technical Data: IP address, browser type when using our website

3. How We Use Your Information

We use your information to:

• Schedule and manage your visits
• Send visit confirmations and reminders
• Personalize your Beauty Lab experience
• Process payments
• Send promotional offers (with your consent)
• Improve our services

4. Information Sharing

We do not sell your personal information. We may share your data with:

• Payment processors to complete transactions
• Email/SMS providers for visit reminders
• Analytics and advertising platforms where permitted by law or after you consent
• Legal authorities when required by law

Where prior consent is required, Google Analytics 4, Meta Pixel, and the OpenAI Ads measurement Pixel run only after you accept. Elsewhere, their use follows applicable privacy rules, your choices, and privacy signals such as Global Privacy Control. When configured, OpenAI Ads receives successful lead and confirmed store-purchase events for conversion measurement; purchase events may include its pseudonymous browser or ad-click reference when available. We do not send form field values or customer contact details in these events. Analytics providers may process technical connection data under their own policies. Learn how Google handles data in its Privacy Policy.

5. Data Security

We implement appropriate security measures to protect your personal data. Client health information is kept confidential and only shared with your service provider as needed for your safety.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data

7. Cookies

Our website uses cookies to enhance your browsing experience. For more information, please see our Cookie Policy.

8. Data Retention

We retain your information for as long as you are an active client. Visit history is kept for 5 years for reference. You may request deletion of your data at any time.

9. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

For privacy-related inquiries, please contact us at hello@tomyriverobeauty.com

4066 Broadway, New York, NY 10032
(212) 401-0061